Contact and help

Get image-tool help, report a problem, ask about an existing order or submit a privacy request.

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Using the tools

Start with tool instructions, file limits, FAQs and guides. For a processing issue, include the tool, browser, device, file format, pixel dimensions and approximate file size. Prefer a non-sensitive example that reproduces the problem.

Accounts and billing

Every plan's credits cover watermark, people, object, text and logo removal; video, PDF, API and unlimited usage are excluded. For entitlement, payment or credit questions, include the identity provider, relevant account and order identifier, time of the issue and what you have tried. Redact unrelated receipt information. Do not send passwords, verification codes, full card numbers or access tokens. A screenshot of a success message alone does not prove an entitlement is active.

Privacy and data requests

For access, correction or deletion requests, describe the scope and relevant account. Identity verification may be needed to prevent unauthorized disclosure or deletion. Local tools do not keep server copies of your original images; downloaded files must be managed on your device.

How to reach us

Use the support email below. The link opens your device's mail application. If none is configured, copy the address into your preferred email service and send your request there.

Contact support

support@clixmagic.com

Email support

The email link opens your mail app; it does not confirm a message was sent. Do not send passwords, verification codes or full card details.